Welcome to RoundTrip
RoundTrip is a field service management platform built for the businesses that keep things running — HVAC, electrical, plumbing, and every trade in between.
What RoundTrip does
- Dispatch — Assign and track service tickets in real time on a live map
- Tickets — Manage the full lifecycle from open to completed
- Clients — Keep your client list and service addresses organized
- Inventory — Track parts and materials used on every job
- Invoicing — Generate and send invoices directly from completed tickets
- Reports — Revenue, technician performance, ticket volume, and invoice aging
Who uses RoundTrip
| Role | What they do |
|---|---|
| Admin | Manages the account, team, subscription, and sees all reports |
| Dispatcher | Creates tickets, assigns technicians, manages clients and invoicing |
| Technician | Uses the mobile PWA to view jobs, record parts, and add notes |
| Billing Staff | Access to invoicing and billing reports |
Getting help
If you need support email us at [email protected].